Providers
Privacy · Providers
Who processes your photos and voice.
Some Denzl features send your photos, camera or voice to an AI provider, and WhatsApp messages travel through Meta. Here is every one: what it receives, what for, where, and how long it keeps it. These providers may process your data outside India.
The list
8 providers.
Anthropic
- Receives
- Your selfie, try-on pictures of you, the wardrobe and imported photos you add (in the app or on WhatsApp), clothing crops from them and clean pictures drawn from them, photos you ask about on WhatsApp, and the words you send with a WhatsApp photo
- For
- Read your selfie and the pieces in your wardrobe and imported photos, and whether the words with a WhatsApp photo ask to add it to your wardrobe; give you a style view on your try-on pictures and photos you ask about on WhatsApp; check a clean picture of a piece against your photo
- Covers
- Your photos · WhatsApp chat
- Where
- Outside India (Anthropic's global infrastructure)
- Keeps it
- Up to 30 days; longer only if its safety systems flag the content
- Since
- 17 June 2026
Google Cloud Vertex AI
- Receives
- Your try-on photo and one garment image
- For
- Backup try-on renderer when the main one fails
- Covers
- Your photos
- Where
- United States
- Keeps it
- Not kept; up to 90 days only if Google's safety systems flag it
- Since
- 26 June 2026
OpenRouter
- Receives
- Wardrobe and imported photos (including ones you send on WhatsApp), clothing crops from them, and try-on images of you
- For
- Read the pieces in your photos, draw clean product-style images of them, and check a try-on image
- Covers
- Your photos · WhatsApp chat
- Where
- Outside India: OpenRouter and the model hosts it routes to are US-based; not every host publishes where it runs
- Keeps it
- Not kept; longer only where law requires or to address abuse
- Since
- 27 June 2026
OpenAI
- Receives
- Your Fit Passport photo, the clothes you picked and the pieces you try on; in Ask, your voice and camera frames; on WhatsApp, your recorded voice notes; in private WhatsApp live voice testing, your live audio
- For
- Clean up your photo, show pieces and complete looks on you, hold your Ask conversation, and turn WhatsApp voice notes into words
- Covers
- Your photos · Voice and camera · WhatsApp chat
- Where
- Outside India (OpenAI's global infrastructure)
- Keeps it
- Up to 30 days for abuse monitoring; longer only for legal or safety reasons
- Since
- 21 July 2026
OpenRouter (zero-retention routes)
- Receives
- Your Fit Passport photo and the clothes you picked
- For
- Clean up your photo and show complete looks on you in the Dressing Room and Today
- Covers
- Your photos
- Where
- Not yet confirmed
- Keeps it
- Not kept
- Since
- 17 August 2026
Decart
- Receives
- Live camera video and the selected garment image, only while the mirror is on
- For
- Show the garment on you in the live try-on mirror
- Covers
- Voice and camera
- Where
- United States
- Keeps it
- Not yet confirmed
- Since
- 21 August 2026
Replicate
- Receives
- Your try-on photo, or an Ask camera frame, and one garment image
- For
- Try-on renderer for colour previews, and when the main one fails
- Covers
- Your photos · Voice and camera
- Where
- United States
- Keeps it
- About one hour
- Since
- 24 August 2026
Meta (WhatsApp)
- Receives
- What you send the Denzl WhatsApp number, including photos and voice notes, and our replies; live audio during explicitly consented private call testing
- For
- Carry WhatsApp messages between you and Denzl, and the live call during private voice testing
- Covers
- WhatsApp chat
- Where
- Outside India (Meta's data centres worldwide)
- Keeps it
- Messages: up to 30 days. A retention promise for private live call audio has not been established.
- Since
- 29 September 2026
Changes
Every change, dated.
- 18 October 2026OpenAI became the main renderer for trying a shop piece on your photo; Replicate draws it when OpenAI cannot.
- 14 October 2026OpenAI turns your WhatsApp voice notes into words so Denzl can answer you. Denzl keeps the words, not the audio.
- 12 October 2026Anthropic reads a photo you ask about on WhatsApp to give you a style view, while your photo permission is on.
- 10 October 2026This list now names the clothing crops and clean pictures Anthropic checks, and says Anthropic reads photos imported from Google Photos when the main reader fails.
- 4 October 2026Anthropic reads your existing try-on pictures to give you a style view in Ask, while your photo permission is on.
- 29 September 2026Meta carries WhatsApp messages for members who chat with Denzl on WhatsApp.
- 29 September 2026Anthropic began reading the wardrobe photos you send on WhatsApp, and the words sent with one; OpenRouter reads those photos when Anthropic cannot.
- 26 September 2026OpenRouter photo calls go only to model hosts that commit to keeping nothing.
- 26 September 2026Published this list.
- 25 September 2026OpenAI began Fit Passport photo cleanup and complete-look previews for members who allowed them.
- 24 August 2026Replicate became the main try-on renderer; Google Cloud Vertex AI became its backup.
- 21 August 2026Decart added for the live try-on mirror in Ask.
- 17 August 2026OpenRouter zero-retention routes began Dressing Room full looks.
- 21 July 2026OpenAI began Ask voice and camera.
- 27 June 2026OpenRouter began reading wardrobe photos when the main reader fails.
- 26 June 2026Google Cloud Vertex AI began try-on renders; Anthropic began reading selfies.
- 17 June 2026Anthropic began reading wardrobe photos.
Our cloud host, error reports and usage analytics are described in the privacy note.
Last updated · 18 October 2026 · Privacy note →